Slinger Support Memberships
Support that keeps up with your home.
Premium support memberships with 24/7 remote assistance, priority scheduling, and proactive monitoring — so your system just works.
How Slinger Support Works
Choose Your Plan
Residential memberships
Essentials+
For homeowners who want 24/7 access to our team.
- 24/7 remote support via SMS, phone & email
- Guaranteed 60 min response time
- Remote appointments with Advanced Support
Standard labour rates apply
Priority
For homeowners who want visits on nights and weekends.
- 24/7 remote support via SMS, phone & email
- Guaranteed 30 min response time
- Remote appointments with Advanced Support
- On-site support within 3 business days for urgent issues
- Prioritized appointment scheduling
- Preferred labour rates
- Tech review 1× per year
Includes normal + urgent escalations
Proactive
For homeowners who want it handled — always online, hands-off.
- 24/7 remote support via SMS, phone & email
- Guaranteed 30 min response time
- Remote appointments with Advanced Support
- On-site support within 2 business days for urgent issues
- Prioritized appointment scheduling
- Preferred labour rates
- Tech reviews 2× per year
- Proactive system monitoring
- Camera footage retrievals on weekends
Includes normal + urgent escalations
Signature
For the most demanding homes. 10-minute response.
- 24/7 remote support via SMS, phone & email
- Guaranteed 10 min response time
- Remote appointments with Advanced Support
- On-site support within 1 business day for urgent issues
- Prioritized appointment scheduling
- Night + weekend appointments
- Preferred labour rates
- Tech reviews 2× per year
- Proactive system monitoring
- Camera footage retrievals on weekends
Includes normal + urgent escalations
All memberships are month-to-month with no commitment. Cancel any time. Limited-time discount applies to your initial membership selection and stays valid for the lifetime of the membership as long as the account is in good standing. Non-transferrable.
Free Account
Just want to create your account for now? No credit card required.
Support limited to Mon–Fri, 9–5 and subject to availability.
Response
Rapid Response 24/7
Guaranteed response times from our remote team, 24/7/365. If we can't fix it remotely, our advanced team is in touch within the hour to pick up where we left off.
Book a ConsultationScheduling
Prioritized Scheduling + After-Hours
When an on-site call is needed, you can't wait. Members get night and weekend on-site support for urgent issues and jump to the front of the scheduling line.
Book a ConsultationMonitoring
Proactive System Monitoring
We remotely monitor system health, spot problems, and start fixing them before they become an outage.
Book a ConsultationValue
Exclusive Service Discounts
Members receive preferred labour rates and other exclusive service discounts.
Book a Consultation